Child Support Services

Available to parents and/or nonparent caretakers of minor children.

Mecklenburg County’s Child Support Services works to enhance the quality of life for children and families through the efficient and timely provision of child support services. Services are available to anyone, regardless of income, who is the custodian responsible for a child, who is a noncustodial parent, or who is owed arrears from a court order in which ongoing support has ended.

Families who receive public assistance through Temporary Assistance for Needy Families (TANF) are automatically referred to the local Child Support Services office. Cooperation with efforts to pursue paternity and support is required as a condition of eligibility for assistance.

If you do not receive public assistance, you may apply for child support services by completing an application and paying an application fee at a local Child Support Services agency.

Notice: The Child Support Services program is not authorized to help with some issues that may seem similar to child support, such as custody, visitation, or property settlements. You may want to contact a private attorney to discuss these concerns.

Tools and Resources

Available Services

Requesting and Submitting Applications

  • In-Person

    CRC entrance at Valerie C. Woodard Center

    Pick up or submit an application at your local Child Support Services office. Applications available in English and Spanish if you wish to fill out your application at home prior to your visit.

  • By Phone

    Young smart serious African black businesswoman in glasses sitting on sofa reading bank loan legal financial documents using cell mobile phone at modern home office. Distant remote work concept.

    Call 1-800-992-9457 to receive an application by mail. You may then submit that application in-person by visiting your local Child Support Services office.

  • Online

    Submit your application directly to NCDHHS by filling out this online application.

Need additional assistance?

If you need help with an application or have questions about our services, we are here to help. 

Our Customer Service Center is open Monday through Friday, 7:30 a.m. until 5:30 p.m.

 

1-800-992-9457

Office Locations